1. Browse providers based on expertise, pricing, and availability.

2. Message them to ask questions before booking.

3. Select a time from their real-time availability calendar and confirm your session.

Yes, you can schedule multiple sessions at once with the same provider, depending on their availability.

TalkJoy provides a secure platform that connects users with licensed therapists and vetted coaches. We do not employ therapists; instead, we offer a marketplace where providers set their own pricing and availability.

There are no restrictions on how long you can use TalkJoy. Since there are no memberships, you can book as many or as few sessions as you need.

Yes! You can choose the format that works best for you. Some providers may offer only specific types of sessions, so be sure to check their profile.

Yes, all past conversations and session notes are saved in the app for reference.

If your session is interrupted due to technical issues, you can reconnect within the same session time. If the issue persists, contact TalkJoy Support to help reschedule.

Currently, TalkJoy is only available in the U.S. and Canada as we are in beta, but we’re expanding globally with a full rollout planned for July 2025. If you are a U.S. resident traveling abroad, you can still use TalkJoy while outside the country. Provider availability may vary based on local regulations.

You can send a few free messages to providers before booking to ask about their availability or approach.

Once you book a session, you can continue messaging your provider as part of your scheduled session.

You can reschedule directly through the app based on your provider’s availability. Each provider sets their own cancellation/rescheduling policy, which you can view before booking.

No, video is optional. You can choose audio-only or messaging if you prefer.

Our support team is available 24/7 to assist with any technical difficulties.

TalkJoy is committed to accessibility and is working on features such as screen reader compatibility, text-to-speech, and keyboard navigation for an inclusive experience.

All messages and calls are end-to-end encrypted. Our platform follows HIPAA compliance for therapy sessions.

We do not store session recordings or share data with third parties.

You are not required to use your full name on the platform, and your provider only sees the information you choose to share.

Yes, you can delete messages or your entire account at any time from the settings page.

While all providers are required to be licensed or credentialed in their field, TalkJoy offers onboarding resources to help them navigate the platform.

Apply through our Provider Portal to become part of our vetted network of therapists and coaches. We ensure quality and expertise through a rigorous approval process.

Select the application that fits your role:

🔹 Therapy Application Form

⚫ Coach Application

Providers determine their own rates based on their experience, specialization, and market demand.