Help center
Answers to common questions about coaching with TalkJoy.
The basics
TalkJoy is a platform that connects you with certified coaches who are dedicated to helping you achieve your goals. From performance and leadership to relationships and wellness, our coaches provide personalized guidance when you need it most.
Download our app, create your profile, and browse our vetted coaches. You can message a coach first to see if you're a good fit, then connect via message, phone, or video whenever works for you. It's that simple.
Our coaches are certified professionals with extensive experience in their coaching specialties. Each coach is hand-selected and vetted to ensure they meet our high standards for expertise and client care.
TalkJoy is for anyone looking to grow, gain clarity, build confidence, or improve their performance. Whether you're focused on your career, relationships, mindset, or overall wellness, we have coaches to support your journey.
We offer flexible pricing to fit your budget. You can pay per-minute, choose a subscription plan, or purchase packages. Each coach sets their own rates, so you can find options that work for you.
You can connect with a coach in minutes. Once you find a coach you want to work with, you can message them right away. Many coaches are available for immediate sessions or can schedule one at your convenience.
TalkJoy doesn't charge membership fees. You only pay for the coaching sessions you book. Our pay-per-minute option gives you complete control over your spending without hidden costs.
More questions
- Browse coaches based on expertise, pricing, and availability.
- Message them to ask questions before booking.
- Select a time from their real-time availability and confirm your session.
Yes, you can schedule multiple sessions at once with the same coach, depending on their availability.
TalkJoy provides a secure platform that connects you with vetted coaches. We do not employ coaches; instead, we offer a marketplace where coaches set their own pricing and availability.
There are no restrictions on how long you can use TalkJoy. Since there are no memberships, you can book as many or as few sessions as you need.
Yes! You can choose the format that works best for you. Some coaches may offer only specific types of sessions, so be sure to check their profile.
Yes, your past conversations are saved in the app for reference.
If your session is interrupted due to technical issues, you can reconnect within the same session time. If the issue persists, contact TalkJoy Support and we will help reschedule.
Currently, TalkJoy is only available in the U.S. and Canada as we are in beta, but we're expanding globally with a full rollout planned soon. If you are a U.S. resident traveling abroad, you can still use TalkJoy while outside the country. Coach availability may vary.
You can send a few free messages to coaches before booking to ask about their availability or approach. Once you book a session, you can continue messaging your coach as part of your scheduled session.
You can reschedule directly through the app based on your coach's availability. Each coach sets their own cancellation and rescheduling policy, which you can view before booking.
No, video is optional. You can choose audio-only or messaging if you prefer.
Our support team is available 24/7 to assist with any technical difficulties. Contact us and we will get back to you.
TalkJoy is committed to accessibility and is working on features such as screen reader compatibility, text-to-speech, and keyboard navigation for an inclusive experience. Read our accessibility statement.
We take your privacy seriously. How we collect, use, and protect your information is described in our privacy policy.
You are not required to use your full name on the platform, and your coach only sees the information you choose to share.
Yes, you can delete messages or your entire account at any time from the settings page.
Every coach goes through our application and vetting process, and TalkJoy offers onboarding resources to help them navigate the platform.
Apply through our coach application to become part of our vetted network of coaches. We ensure quality and expertise through a rigorous approval process.
Coaches determine their own rates based on their experience, specialization, and market demand.
Still have questions?
Our team is happy to help. Crisis and support resources are also available at any time.
Contact us