Accessibility statement
TalkJoy is committed to digital accessibility for people with disabilities. We continually work to improve the experience for everyone and to apply relevant accessibility standards.
Conformance status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. We are working to increase the accessibility and usability of our website and mobile applications.
Accessibility features
Our website includes the following accessibility features:
- Keyboard navigation: interactive elements, including menus, dialogs, carousels, accordions, and forms, can be used with a keyboard, with visible focus indicators.
- Screen reader support: pages use semantic HTML, labelled form fields, ARIA attributes where needed, and structured headings.
- Text alternatives: meaningful images include descriptive alternative text.
- Clear form feedback: errors appear next to the field and are announced to assistive technology.
- Reduced motion: animations and automatic carousels respect your system's reduced-motion setting.
- Responsive design: pages adapt to different screen sizes, devices, and orientations.
- Resizable text: content can be zoomed without loss of information or functionality.
Known limitations
While we strive for full accessibility, some content or features may not yet be fully accessible. We are working to identify and resolve barriers. Known limitations include:
- Some third-party content or embedded media may not fully conform to accessibility standards.
- Certain interactive features may have limited compatibility with older assistive technology versions.
- Video content may not yet have complete captions or audio descriptions.
Feedback and assistance
We welcome your feedback on the accessibility of TalkJoy. If you encounter an accessibility barrier or need assistance, please contact us:
- Email: accessibility@talkjoy.co
- General support: support@talkjoy.co
We will review accessibility feedback and work to resolve issues promptly.
Third-party content
TalkJoy may link to or integrate third-party websites, applications, or services. We do not control and are not responsible for the accessibility of third-party content. We encourage our partners and third-party providers to follow accessibility best practices.